First Solution

Telephony Management Services Program

One flat, low rate covers your maintenance & service requirements for voice, data, systems and peripherals.

The FIRST Solution suite of telephony management services is designed to assist your business in maintaining and supporting your voice and data infrastructure. You’ll appreciate the peace of mind that comes with knowing that the investment you’ve made in telephony and data equipment is protected.

No more surprises! The FIRST Solution program will ensure that your business does not encounter the extra charges that may result due to unexpected requirements. We will manage your warranties, maintenance and service needs covering all of your equipment, systems, and applications. FIRST SOLUTION Telephony Management Services were developed in conjunction with Mitel’s best of breed voice and data infrastructures.

First-Tel Managed Services Portfolio

Discover the smart idea of remotely managed IT services

Managed Services Providers (MSP) simplify IT operations. Reduce high costs and improve response time by using externally administered systems, applications and specialist services. Our MSPs will provide your organization with reliable uptime and user satisfaction at predictable monthly costs. Access our best of breed IT experts and applications — all without the costly and painstaking need to invest in expensive software, operational backlogs, and perpetual issues with IT legacy systems.

Managed Services provide 24/7 administrative services allowing your IT personnel to focus on strategic initiatives. Now is the time to take control of your future.

Structured Cabling Systems: Voice, Data, Video

A structured cabling system provides a platform upon which an overall information system strategy is built. We design and build flexible cabling infrastructures nationwide – structured cabling systems that support multiple voice, data, video, security and multimedia systems regardless of their manufacturer. We are a “one-stop shop” for all your organization network infrastructure needs. We will help you evaluate, design and install the optimum integrated system for your company. Options include:

  • Copper Infrastructure Cabling Solutions
  • Fiber Optic Cabling Solutions
  • Specialty Cabling Solutions
  • Low-voltage Cabling Solutions